For over 50 years, IUI has provided expert guidance to our clients in navigating unemployment insurance claims. We recently expanded our services to offer HR solutions while maintaining the legacy of customer service our clients expect.
Personal Service with Expert Knowledge
When you call IUI, you’ll get an answer right away. We know how frustrating it can be to explain your situation to a representative who doesn’t know your company: with IUI, you’ll talk to the same account manager every time.
We teach you best practices to apply to your business, so you can be confident when an unemployment issue arises.
24/7 Access to Your Unemployment Reporting
We work with companies across various industries and locations to control their unemployment costs. From the inception of a claim to the hearing and then appeal processes, our clients always know where they stand with useful reports in their online client portal.
Your Solution for Unemployment and HR Needs
Based on our expertise in Human Resources services, we will become your one-stop for employee handbook guidance, regulated trainings, and more.
We look forward to becoming a partner in your business with the customized service you’re looking for and the national expertise your company needs.
Todd Cohen, Principal
Todd has an MBA degree from Fordham University. Todd has been with Industrial U.I. since 1991. He is one of the most sought after speakers on the subject of unemployment insurance, having given presentations to clients, trade associations, Administrative Law Judge meetings, etc. He is also an expert on UI taxes and subjects such as calculating tax rates, and making voluntary contributions to lower tax rates in states where such contributions are allowed, thereby allowing Industrial U.I.’s tax rated clients to project future tax rates and budget properly for unemployment cost control.
Adam Swartz, Principal
Adam graduated from the University of Hartford with a Business Management degree. Adam officially began with Industrial U.I. Services in 2010. Adam is a lead in the review and representation of employers through the UI Hearing process. Adam also oversees the UI claim processing staff, ensuring that clients receive the finest representation possible. Adam is versed on UI law and has provided training of HR staff to successfully manage their UI activity.
Liza Duval, VP of Operations
Liza graduated from the College of Mount Saint Vincent with BAs in Business and Psychology. She has been representing employers for over 30 years, at Unemployment Cost Control and Industrial U.I. Services, and regularly advises clients on best practices in navigating the UI system. As Regional Vice President, Liza works with a team of skilled claims and hearings professionals dedicated to providing top level service to clients. Liza has developed meaningful relationships with employers and state agencies across the country and keeps clients updated on state UI laws and legislative changes.
JoLynn Haresign, VP of HR and Partnership Development
Since starting her career in the industry in 2009, JoLynn has worked with employers all over the U.S. to provide consultation and training on complex HR issues. She provides employers in all 50 States with Unemployment Insurance claims management services and successfully represents employers with Unemployment Insurance Hearings and Appeals. JoLynn received her B.A. from Syracuse University in Political Philosophy. She is currently serving as an Integrated Partner member on the NASWA SIDES Operations Committee, and CNYSHRM Subcommittee on Diversity, Equity & Inclusion.
Lauren Mann, Director of Client Services and Program Management
Lauren came to Industrial U.I. Services in 2023 with over a decade of unemployment and management experience. She is recognized as a subject matter expert in UI and works with HR professionals, state unemployment agencies, and national organizations to help companies reduce their unemployment costs while striving to improve the overall integrity of the unemployment system. Lauren also oversees the client experience with the Industrial U.I. Services portal. Lauren’s expertise provides best practices for clients to manage their unemployment activity.